# Refcool Refrigeration Ltd > Leading UK supplier of industrial chillers, cooling systems, and refrigeration solutions. Expert installation, maintenance, and custom cooling solutions for all industries. Established 1996. Refcool serves clients through three core services: Immediate Chiller Solutions (emergency response to critical cooling failures), Ongoing Maintenance (regular servicing for optimal performance), and Design & Installation (custom cooling system design and deployment). The company is SafeContractor accredited and F-Gas compliant. Key partners include CTA (France) and Euroklimat (Italy). ## Products - [All Products](https://www.refcool.co.uk/products): Full range of industrial cooling equipment and chiller systems. - [Winston Chiller (RC4-1 R290) Indoor Process Chiller (New)](https://www.refcool.co.uk/indoor-r290-chiller): New launch — the Winston Chiller (model RC4-1 R290), an industrial R290 chiller designed for indoor cooling, process environments and future F-Gas compliance. Less than 150g refrigerant charge, compact footprint, designed and tested in-house in the UK. Launch price £7,200 (15% off RRP £8,471). - [Industrial Chillers](https://www.refcool.co.uk/products/chillers): Air-cooled, water-cooled, glycol, free cooling, low-GWP, and natural refrigerant chillers. - [Air-Cooled Chillers](https://www.refcool.co.uk/products/chillers/air-cooled): Efficient cooling from 4 kW to 500+ kW. No water required. Ideal for factories, data centers. - [Water-Cooled Chillers](https://www.refcool.co.uk/products/chillers/water-cooled): High-efficiency water-cooled industrial cooling systems. - [Glycol Chillers](https://www.refcool.co.uk/products/chillers/glycol): Precise low-temperature cooling for breweries, food processing, pharmaceuticals. - [Free Cooling Systems](https://www.refcool.co.uk/products/chillers/free-cooling): Dry air coolers and condensers using cold ambient air to reduce energy costs. - [Low-GWP Chillers](https://www.refcool.co.uk/products/chillers/low-gwp): Eco-friendly chillers using R454B & R513A refrigerants for F-Gas compliance. - [Natural Refrigerant Chillers](https://www.refcool.co.uk/products/chillers/natural-refrigerant): Green cooling with ammonia (NH3) and CO2 propane chillers. Zero ozone depletion. - [Air Source Heat Pumps](https://www.refcool.co.uk/products/air-source-heatpumps): HERA heat pump range 35-195 kW with R290 natural refrigerant and inverter technology. - [In-Stock Chillers](https://www.refcool.co.uk/products/in-stock): Ready-stock chillers (5 kW, 8 kW, 31 kW, 42 kW+) for quick delivery and emergencies. - [Spare Parts](https://www.refcool.co.uk/products/spare-parts): Pumps, compressors, fan motors, controls for all major brands. Fast supply. - [Custom Cooling Solutions](https://www.refcool.co.uk/products/custom-cooling-solutions): Bespoke industrial chillers for tight spaces, noise restrictions, extreme conditions. ## Services - [All Services](https://www.refcool.co.uk/services): Comprehensive chiller maintenance, installation, and support. - [Chiller Maintenance](https://www.refcool.co.uk/services/chiller-maintenance): Regular tune-ups and support to prevent downtime and keep cooling systems reliable. - [Chiller Installation](https://www.refcool.co.uk/services/chiller-installation): Full design and installation service with minimal downtime. - [Custom Chiller Manufacturing](https://www.refcool.co.uk/services/custom-chiller-manufacturing): Bespoke chillers designed and manufactured to specific requirements. - [Emergency & Temporary Chillers](https://www.refcool.co.uk/services/emergency-temporary-chillers): Fast chiller hire service for emergency cooling needs. - [Nvent Hoffman Chiller Support](https://www.refcool.co.uk/services/nvent-hoffman-chiller-support): Nationwide 24-hour service support for Nvent Hoffman chillers with flexible SLAs. ## About - [About Us](https://www.refcool.co.uk/about): Founded 1996, nearly 30 years of expertise in industrial cooling and refrigeration. - [Our Team](https://www.refcool.co.uk/about/team): Leadership and skilled engineers with decades of industrial refrigeration experience. - [Certifications](https://www.refcool.co.uk/about/certifications): SafeContractor accredited, F-Gas compliant, rigorous health/safety/environmental standards. - [Partners](https://www.refcool.co.uk/about/partners): Partnerships with CTA (France) and Euroklimat (Italy) for cutting-edge solutions. ## Chiller Troubleshooting Guide - [Common Chiller Problems & Alarm Codes](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes): Guides for facilities managers on chiller error codes, causes, fixes, and when to call a technician. - [AL008 User Pump Overload](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al008-user-pump-overload): Pump shutdown due to overload – causes and reset steps. - [AL012 No Flow Pump 1](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al012-no-flow-pump-1): No water flow detected – closed valves, clogged filters, pump issues. - [AL022 High Chilled Water Temp](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al022-high-chilled-water-temperature): Return water too warm – load issues, cooling failure. - [AL165 Freeze Evaporator Temp](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al165-freeze-evaporating-temperature): Evaporator too cold, freeze risk – low flow or wrong settings. - [AL171 High Pressure Alarm](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al171-high-pressure-alarm): Refrigerant pressure too high – dirty condenser, fan failure. - [AL174 Low Pressure Alarm](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al174-low-pressure-alarm): Low refrigerant pressure – possible leak or flow issues. - [AL175 Compressor Overload](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al175-compressor-overload): Compressor motor tripped on overload – high amp draw or electrical fault. - [AL364 Tank Water Level](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al364-tank-water-level): Low coolant level detected – leaks or evaporation. - [AL366 Fan Overload](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al366-fan-overload): Fan motor overload tripped – jam or motor issue. - [AL368 CpCOe Offline](https://www.refcool.co.uk/common-chiller-problems-and-alarm-codes/al368-cpcoe-offline): Expansion control board not communicating – connection or board failure. ## Other - [Blog](https://www.refcool.co.uk/blog): Industry insights, case studies, maintenance tips, and energy efficiency articles. - [Shop](https://www.refcool.co.uk/shop): Online shop for chiller products and accessories. - [Contact](https://www.refcool.co.uk/contact): Get in touch for consultations, quotes, and support. - [Request a Quote](https://www.refcool.co.uk/quote): Request a custom quote for cooling solutions. - [Privacy Policy](https://www.refcool.co.uk/privacy-policy): How Refcool collects, uses, and safeguards personal data. - [Terms & Conditions](https://www.refcool.co.uk/terms-and-conditions): Refcool Refrigeration Ltd's commercial terms covering quotations, orders, prices, delivery, payment, warranty and general provisions. - [Terms of Service](https://www.refcool.co.uk/Terms-of-service): Website terms of service governing use of refcool.co.uk, quotes, orders, IP, liability and governing law.