GENERAL DATA PROTECTION REGULATIONS 2018 Privacy Statement
We, Refcool Refrigeration Ltd welcome you to our website. We attach great importance to the protection of your personal data in connection with its processing. We want you to feel safe when visiting our websites. Please find below our explanations as to what information we collect during your visits on our
1. Personal data
Generally, the use of our website does not require that you provide any personal data. We might, however, require your personal data in order that you can use our offer comprehensively. “Personal data” means individual details of personal or factual circumstances of a specified or specifiable individual. These include, on the one hand, direct information about you such as your real name, your address, phone number and date of birth. On the other hand, they also include information which does not directly disclose your real identity but can be associated with you such as favourite websites or the number of users of a site, or your IP address. Therefore, personal data will only be collected, used and transmitted by us if this is permitted by law, if this is necessary to use any of our offers, or if you grant your prior consent to the collection of data.
2. Collection and processing of personal data
If you visit our websites, our web servers will, for purposes of system security, temporarily store the connection data of the requesting computer (IP address), our websites visited by you, the date and duration of the visit, the identifier of the type of the browser and operating system used (“User Agent”), as well as the website from which you visit us (“Referrer”). This data will be analysed by us for statistical purposes. This will be done in summarised form, and individual users will not be traced back. Any additional personal data such as your name, address, phone number or email address will not be collected unless you provide such details voluntarily, for example, in connection with an online application, an information request through the contact form or the registration for a newsletter or the Online Shop. Should you not wish to provide specific data, i.e., in connection with an application, in electronic form, you will be free to contact us, for example, at our postal address stated in the legal notice.
3. Use and disclosure of personal data
Your personal data will be used by us only to satisfy your wishes and requirements, i.e. normally for the settlement of the contract concluded with you, to answer your request, in connection with your online application or to send the newsletter for which you have registered. We will only use those data for product-related surveys and marketing purposes if you have granted your prior consent or if you, to the extent legally admissible, have not filed an objection. Your personal data will only be transmitted to third parties if this is necessary to settle the contract, or if you have granted your express prior consent, or if statutory provisions permit a transmission. If the transmission of personal data to an external service provider is necessary to provide a service or answer a request, we will ensure by appropriate technical and organisational measures that the statutory provisions regarding data protection will be complied with. In addition, we will oblige our external service providers to comply with the applicable statutory provisions regarding data protection, to treat the personal data confidentially and to delete them without undue delay, once they are no longer needed.
If you wish to receive one of our newsletters, we will need from you a valid email address and information which enables us to verify that you are the owner of the email address stated and that you agree to receive the newsletter. No other data will be collected. Those data will only be used to send the newsletter and will not be disclosed to third parties. Upon the registration for the newsletter, we will store your IP address in addition to your email address, as well as the time/date of the registration. That storage only serves as proof in the event that a third party misuses your email address and registers for the newsletter without your knowledge. You may at any time revoke your prior consent to the storage of the data and email address and their use to send the newsletter. The revocation may be declared through a link in the newsletters or a notification to the contacts stated in the newsletter or below.
We would like to provide you with information about Refcool’s products and services, and other information from Refcool, which we think you may find interesting. We may send you such information by post, email, and/or telephone if you agree we can or unless you have asked us not to do so (see below).
We do not provide your personal information to external organisations (i.e. to contractors, merchants, distributors and retailers, which are outside of Refcool) for their own direct marketing in relation to Refcool products and services without your explicit consent.
If at any time you do not want your information used for direct marketing purposes by Refcool, please contact the relevant Refcool contact from which you have received the information or email information@Refcool.co.uk
If you have received email marketing from a Refcool and decide that you no longer wish to receive marketing emails, you will be able to opt out of receiving further email marketing from them by following an unsubscribe link in the email, or by such other means as we may communicate to you.
6. Data protection - Google Analytics
8. Social Bookmarks
Our website may contain Social Bookmarks (such as Facebook, Twitter, Wordpress, Google+ LinkedIn, Xing, YouTube). “Social Bookmarks” are Internet bookmarks with which users of such service can collect links and news items. These are incorporated in our website merely as a link to the respective services. Only after clicking the embedded graphics will you be redirected to the website of the respective service provider, i.e., only then will user information be transmitted to the respective service provider. Information regarding the treatment of your personal data when using those websites with Social Bookmarks can be found in the following data privacy statements. The use of the services as such outside the scope of our offer is exclusively governed by the data privacy statements of the respective service provider.
9. Facebook Social plug-ins
This offer uses social plug-ins (“Plug-Ins”) of the social network, facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The Plug-Ins can be recognised by one of the Facebook logos (a white “f” on a blue tile, the term “Like”, or a “thumb-up” sign) or have the addition, “Facebook Social Plug-In”. The list and look of the Facebook Social Plug-Ins can be inspected at developers.facebook.com/docs/plugins/ . If you call up a website of this offer which contains such a button, your browser will establish a direct connection to Facebook’s servers. The content of the plug-in will be transmitted by Facebook directly to your browser and will be embedded in the website by it. Therefore, we have no influence on the scope of the data collected by Facebook by means of that plug-in and, therefore, inform you in accordance with our state of knowledge https://www.facebook.com/help/186325668085084 : By the inclusion of the plug-in, Facebook will receive the information that you have called up the respective page of our offer. If you have logged in at Facebook, Facebook can associate the visit with your Facebook account. If you interact with the Plug-Ins, for example, if you click the “Like” button or send a comment, the relevant information will be transmitted by your browser directly to Facebook and will be stored there. If you are no Facebook member, it will still be possible that Facebook finds out, and stores, your IP address. According to Facebook, only an anonymised IP address will be stored in Germany. The purpose and scope of the data collection, the further processing and use of the data by Facebook, as well as your related rights and setting options to protect your privacy, are specified in the data privacy statement of Facebook at https://www.facebook.com/about/privacy/ . If you are a Facebook member and do not wish that Facebook collects data about you through this offer and links such data to your member data stored by Facebook, you must log out at Facebook before visiting the Internet presence. Additional settings and objections to the use of data for advertising purposes are possible in the Facebook profile settings: https://www.facebook.com/settings?tab=ads .
This offer uses the buttons of the service, Twitter. Those buttons are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). They can be recognised by terms like “Twitter” or “Follow”, together with a stylised blue bird. By using those buttons, you can share a contribution or site of this offer at Twitter or follow us at Twitter. If you call up a website of that Internet presence which contains such button, your server will establish a direct connection to Twitter’s servers. The content of the Twitter buttons will be transmitted by Twitter directly to your browser. Therefore, we have no influence on the scope of the data collected by Twitter by means of that plug-in and will inform you in accordance with our state of knowledge, according to which only your IP address and the URL of the respective website will be transmitted when using the button and will not be used for any purpose other than the presentation of the button. Additional information can be found in the data privacy statement of Twitter at https://twitter.com/privacy .
11. +1 button of Google+
This offer uses the "+1" button of the social network, Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognised by the sign “+1” on a white or coloured background. If you call up a website of our offer which contains such a button, your browser will establish a direct connection to Google’s servers. The content of the “+1” button will be transmitted by Google directly to your browser and will be embedded in the website by it. Therefore, we have no influence on the scope of the data collected by Google by means of that button and will inform you in accordance with our state of knowledge. According to Google, no personal data will be collected if the button is not clicked. Any such data, including the IP address, will only be collected and processed from logged-in members. The purpose and scope of the data collection, the further processing and use of the data by Google, as well as your related rights and setting options to protect your privacy, are specified in the data privacy statement of Google regarding the “+1” button at: https://developers.google.com/+/web/buttons-policy .
This website uses plug-ins of the social network, “linkedin.com”, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). Those plug-ins are marked by a LinkedIn logo. When you call up any of our websites which contains such a plug-in, your browser will establish a direct connection with the servers of LinkedIn. We have no influence on the scope of the data collected by LinkedIn by means of the plug-in and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to LinkedIn which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. If you are logged in with LinkedIn at the same time, LinkedIn may associate that information with your LinkedIn account.
Please note that an exchange of that information will be made as early as upon calling up the website which contains the plug-in, regardless of whether or not you interact with the plug-in. If you interact with the plug-in, for example, by clicking the “share” button, the related information will be transmitted directly to LinkedIn and will be stored there. The purpose and scope of the data collection and the further processing and use of the data by LinkedIn, as well as your related rights and setting options regarding the protection of your privacy, can be found in the privacy notices of LinkedIn at https://www.linkedin.com/legal/privacy-policy .
To prevent the transmission and storage of data regarding yourself and your surfing behaviour by LinkedIn, you must log out at LinkedIn before visiting our websites and delete cookies (if any) from your browser.
14. YouTube plug-ins (Videos)
This website uses plug-ins of Youtube.de/Youtube.com, which is - represented by Google Inc. - operated by Youtube, LLC, Cherry Ave., USA. If you call up a page of our Internet presence which contains such a plug-in, a connection to the YouTube servers will be established, and the plug-in will be shown on the website by a notification to your browser. Therefore, we have no influence on the scope of the data collected by YouTube by means of that button and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to the YouTube server which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. When using functions of the plug-in, for example, when clicking the start button of a video or sending a comment, that information will be associated, for example, with your YouTube user account; this can only be prevented by you by logging out at YouTube before using the plug-in. Information regarding the collection and use of the platforms or plug-ins can be found in the data privacy statement of YouTube at https://www.youtube.com .
Cookies are mandatory for the proper functioning of our websites. Therefore, when you visit our website, we will ask you first whether you consent to the use and storage of Cookies on your terminal device. In so doing, we will also inform you how you can disable Cookies or accept them again later.
Cookies can also be set by third parties such as the aforementioned social networks, which are integrated on our website as “social plug-ins”. We have no access to such third-party Cookies and are unable to influence their use.
Most browsers accept Cookies automatically. You can delete any Cookies set on your terminal device at any time, or set your browser such that it does not accept Cookies generally; this may result in the functional limitations to our offer. Please consult the instructions in your browser, or by your terminal device manufacturer, for details as to how to do this.
We have taken the necessary technical and organisational safety measures to protect your personal data from a loss and misuse. For example, the data are stored in a safe operating environment which cannot be publicly accessed.
Should you wish to contact us by email, please note that the confidentiality of the transmitted information will not be warranted. The contents of emails can be inspected by third parties. Therefore, we recommend that you send any confidential information such as application documents to us exclusively by post or by using our careers portal.
17. Modifications of this Data Privacy Statement
Statutory and/or organisational reasons may from time to time require modifications or adjustments of this Data Privacy Statement. Please refer to the most current version of this Statement from time to time, to which you will automatically be directed by clicking the link displayed to you when Cookies are requested. Any modifications will always apply to personal data collected in future. The protection of the data collected and stored by us before the modification will not be affected thereby.
18. Your rights to information, correction and deletion / Right of revocation
Upon your request, we will be happy to inform you what data about you (e.g., name or address) are stored by us. We may only provide you with information about your own data. Please understand that we may, in the other users’ interests, ask you for suitable proof of your identity.
While your request does not require a specific form, we advise you to use at least text form. To do this, please use the email address Simon@Refcool.co.uk or the contact details provided in the legal notice.
Regardless of the option to disable or enable Cookies, you may at any time object to a future collection or use of your data, revoke any prior consents granted to us, cause your data to be deleted, or communicate corrections to us.
Your query, request for a deletion or correction, or your revocation, does not require a specific form. Please use the email address Simon@Refcool.co.uk or the contact details provided in the legal notice.
Should you have any questions in relation to data protection, please contact us, preferably by using the contact address specified below or the contact details in our legal notice. You may at any time ask whether, and what, data about you are stored by us. You can also send us, by email or letter, any request for information, blocking, deletion and corrections in relation to your personal data, revocations of granted consents, as well as suggestions. You can also at any time contact our data protection officer Jon@Refcool.co.uk who will help you in the event of requests for information, suggestions or complaints.
Published by Refcool Refrigeration Ltd Administrative offices (for the purposes of GDPR) are at:
Refcool Refrigeration Ltd Unit 6 Swanwick Business Park Bridge Road Southampton SO31 7GB
Ian Stone (Managing Director )
Data Protection Officer:
Warning about copyright and brand name protection
The Refcool website contains a wide range of information. However, the technical requirements relating to the Internet are such that Refcool cannot accept any liability for possible deviations from the original texts, nor are they able to guarantee the completeness, correctness and topicality of the information given. Furthermore, Refcool retains all rights to this information.
Distinguishing features such as brand names (particularly product names) and company logos contained in this website are likewise protected by law. Here too, all rights are reserved by Refcool. The information may only be downloaded and stored. All forms of business/commercial use, such as forwarding to third parties and other types of duplication or amendment, are strictly prohibited.
Exclusion of liability
We check and update the information on our Web pages at regular intervals. Nevertheless, mistakes and oversights can never be fully excluded. We are thus unable to accept any liability for the topicality, correctness or completeness of the information provided. The same applies also to all other Web sites to which references are made via links. We can accept no responsibility whatsoever for the contents of any other pages which can be visited via links placed on our pages. We also reserve the right to amend or supplement the information provided without prior notice.
The contents and structure of our Web pages are subject to copyright. All reproductions of information or data, and especially the use of illustrations or texts, whether in full or as excerpts, require our prior express permission.
Declaration of confidentiality
All data and information we receive in response to these Web pages will be treated with the utmost confidentiality. Data may be stored and processed electronically, for example to enable us to send you the requested brochures or product information. No data will be passed to third parties outside of Refcool.
As content providers, Refcool are responsible under general law for the content supplied by them for utilisation purposes. However, a distinction must be made between their own content on the one hand, and links to the content of external providers on the other. Although Refcool provide access to external content via such links, they shall only be held liable for such content if they were aware of any illegalities or criminal offences associated with said content, and furthermore, if would have been technically feasible and reasonable for Refcool to have prevented the use thereof.
By granting your prior consent, you agree that we will link your contact details to our existing data regarding your previous visits and activities on our website. In so doing, we will use both the data generated at your future visits and data collected by us from you at previous visits of our website, unless you have objected thereto.
We will store your data for the period in which you use our offers, and after your last visit or any other contact to you, at the longest. Please consult our "Data Privacy Statement" to learn how to revoke this prior consent, as well as to learn about your rights to information, correction and deletion of your data.
Decline analysis cookies (Google Analytics)
We use these cookies for the analysis of the website, so that we can measure the use of our websites and improve the user experience for our visitors. This link leads to a browser plugin, which prevents the capture with Google Analytics https://tools.google.com/dlpage/gaoptout?hl=en
Permission to collect and store data in the future may be revoked at any time.