Chiller Emergency Breakdown Services.

At Refcool, we specialise in providing top-tier breakdown and reactive maintenance services for a full range of cooling systems, including industrial chillers and cooling equipment. Our highly skilled service engineers are on standby to deliver an efficient response to emergency situations, ensuring that your operations continue without disruption. With extensive experience working with major brands and a comprehensive stock of spare parts, we guarantee swift and reliable solutions for any cooling challenge you face.

​No one likes a breakdown.  This is normally a stressful situation.  Production may well have stopped and urgent action is required.  

Typically we would look to give telephone support in the first instance following up with a site visit the next working day.  

The chiller is designed to protect itself, so where it detects operations outside of its allowable range it will shutdown and await an intervention  to resolve the issue.    Some of these interventions do not require a service engineer.  

The primary tool for detecting what has gone wrong with the chiller is to look at the alarm log on the controller.   You may need the chiller manual to decipher the alarm log.  When considering the alarm log it is important to scroll back through the previous alarms as typically alarms will occur in a group and to be able to properly diagnose the problem it is important to know all the alarms that have been notified.  

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​Services Offered

​​Our comprehensive services cover every aspect of breakdown and reactive maintenance for your cooling system. We offer emergency repairs, preventive maintenance, and a breakdown service designed to address issues promptly and effectively. Our service engineers are equipped to handle any emergencies, providing quick diagnostics and repairs to get your system back up and running. Additionally, we offer emergency chiller hire to ensure temperature control is maintained even during unexpected breakdowns.

​Benefits of Breakdown and Reactive Maintenance

​Choosing Refcool for your breakdown and reactive maintenance needs comes with numerous benefits. Our proactive approach helps prevent costly downtime, extends the lifespan of your cooling equipment, and ensures optimal performance. By having access to our breakdown service and emergency repairs, you can maintain continuous operations and avoid the significant costs associated with prolonged system failures. Our expert maintenance services also enhance energy efficiency, contributing to lower operational costs and a more sustainable business model.

​Quality and Standards

At Refcool, quality and safety are the cornerstones of our services. Our service engineers receive top-tier training, ensuring all maintenance and repair work adheres to industry regulations. We exclusively use spare parts from major brands to guarantee durability and optimal performance. Our commitment to excellence ensures that every task we undertake meets the rigorous standards expected in the industry. Whether it’s a chiller hire for planned projects or an emergency chiller hire during emergency breakdowns, you can rely on us. We specialise in heating or cooling systems, offering a broad range of chiller equipment tailored to your specific needs.

In emergencies, our swift response and expert repair service provides peace of mind for our clients. Trust Refcool for reliable results and unparalleled service quality. We stand by our promise to deliver superior solutions for all your heating and cooling requirements.​