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At Refcool, we specialise in providing top-tier breakdown and reactive maintenance services for a full range of cooling systems, including industrial chillers and cooling equipment. Our highly skilled service engineers are on standby to deliver an efficient response to emergency situations, ensuring that your operations continue without disruption. With extensive experience working with major brands and a comprehensive stock of spare parts, we guarantee swift and reliable solutions for any cooling challenge you face.
No one likes a breakdown. This is normally a stressful situation. Production may well have stopped and urgent action is required. Typically we would look to give telephone support in the first instance following up with a site visit the next working day. The chiller is designed to protect itself, so where it detects operations outside of its allowable range it will shutdown and await an intervention to resolve the issue. Some of these interventions do not require a service engineer. The primary tool for detecting what has gone wrong with the chiller is to look at the alarm log on the controller. You may need the chiller manual to decipher the alarm log. When considering the alarm log it is important to scroll back through the previous alarms as typically alarms will occur in a group and to be able to properly diagnose the problem it is important to know all the alarms that have been notified. |
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